We always aim to respond to emergency calls, especially for boiler breakdowns or gas leaks, as quickly as possible. Being a local Liverpool business helps. The exact time can depend on our current workload and your location, but we prioritise urgent situations to get your heating or hot water running again.

We have extensive experience with all common boiler types, including combi boilers, system boilers, and conventional (heat-only) boilers. We work with most major brands and can help you choose the right system for your needs if you want an installation.

Annual servicing is vital for several reasons. Firstly, it helps keep your boiler running safely, identifying potential issues like carbon monoxide leaks. Secondly, it maintains efficiency, which can help keep your energy bills lower. Thirdly, it often keeps your manufacturer's warranty valid. And finally, regular checks can prevent small problems from becoming expensive repairs.

There are several ways! Regular boiler servicing is key. Installing Thermostatic Radiator Valves (TRVs) allows room-by-room temperature control. A smart thermostat can help you optimise your heating schedule. Ensuring your system is properly balanced and, if necessary, power flushed can also improve efficiency. We can discuss options to help you save energy.

For installations, such as a new boiler or hot water cylinder, we can provide a detailed, fixed-price quotation after a site survey. For repairs, we typically charge for the initial diagnostic work and then provide a quote for the parts and labour needed for the repair. We always aim to be transparent with our pricing.

As a seasoned professional, I bring many years of hands-on experience in all aspects of gas engineering, boiler work, and heating systems. This experience is backed by formal qualifications like NVQ and City & Guilds.

Our primary focus and expertise lie in gas, boilers, and central heating systems. While we handle some plumbing work directly related to heating systems (like radiator connections or hot water cylinder pipework), for more general plumbing issues (like leaking taps not related to the heating, or blocked drains), we might recommend a specialist plumber if it's outside our core service.

Yes, absolutely. Whether the issue is with your boiler, a gas water heater, or your hot water cylinder (vented or unvented), we can diagnose the problem and get your hot water running again. There are many potential causes, from a faulty diverter valve in a combi boiler to an issue with an immersion heater in a cylinder.

A CP12, or Landlord Gas Safety Record, is a legal requirement for anyone renting out a property with gas appliances in the UK. It shows that all gas appliances, flues, and pipework have been checked by a Gas Safe registered engineer within the last 12 months and are safe to use. If you're a landlord, you must have one. Homeowners don't legally need one but can opt for a similar gas safety check for peace of mind.